Our hosting provider is currently performing emergency network maintenance; Remember The Milk may be unreachable for up to 30 minutes.
Update 10:55pm Pacific time: We’re back again. Our hosting provider has advised that another maintenance window may be necessary in the next 4 hours, which will also make Remember The Milk unreachable for up to 30 minutes.
Our primary data center is currently experiencing intermittent network issues, making the site unavailable. We’ll update this post as soon as we have more details.
Update 10:26pm Pacific time: The site is back again, and we’ll be keeping an eye on things. (The network engineering team at the data center advised that there may be up to 30 min of network issues as they work to fix things.)
Update Thursday, 21 March, 10:25pm Pacific time: The network engineering team at our primary data center is performing follow-up maintenance on this issue, making the site unavailable again. The expected duration of the maintenance is up to 30 minutes.
Update Thursday, 21 March, 10:35pm Pacific time: We’re back again!
We’re doing some maintenance this weekend to perform an upgrade that will increase capacity. Remember The Milk will be down for up to four hours tomorrow (Saturday), starting at 5:00pm San Francisco time (view in your timezone). I’ll post again here once we’re done — thanks for your patience! :)
Update 8:58pm Pacific time: Things are taking a little bit longer than anticipated, but we’re close to done now.
Update 10:05pm Pacific time: And we’re back from maintenance… your tasks await you!
Update 10:12pm Pacific time: The site is still returning to normal speeds, and should be back to its regular zippy self shortly!
Remember The Milk has been misbehaving tonight (since approximately 12:45am Pacific time), and we’ve taken the site offline while we sort out the hiccup. We’ll post updates as soon as we have them — apologies for any inconvenience in the meantime!
Update 2:16am Pacific time: We’re back! It turns out our database wasn’t ready for the 2 billionth* time a task was modified (doh, sorry everyone!). Bob’s made sure the database is ready to deal with bigger numbers now. Sorry to all affected by this downtime!
*Technically the problematic number was 2,147,483,648, but 2 billion is close enough…
If you’re using the cutting-edge Chrome 24, you might have encountered an issue where the web app got stuck on loading. This has now been fixed (you might need to reload the page if you’re still stuck!).
We’re doing some maintenance today to perform an upgrade that will increase capacity. Remember The Milk will be down for up to two hours today (Monday), starting at 6:00am Sydney time (view in your timezone). I’ll post again here once we’re done — thanks for your patience! :)
Update 7:31am Sydney time: We’re done! The site is back and returning to regular speeds.
Our hosting provider will be performing emergency maintenance today, starting at 7:00pm Sydney time (view in your timezone). They’ve given a timeframe of between 15 minutes and 2 hours, and Remember The Milk may be unreachable during that time. Thanks for your patience!
We’re currently investigating a hardware issue which is making the site (and related services) unavailable. We’ll update this post as we have more details.
Update 2:01am Sydney time: We’re back! Bob T. Monkey has fixed the issue, and the site is back and returning to regular speeds.