Connection issues [resolved]
We’re currently investigating some connection issues with the site; users are receiving a “connect to upstream server timedout” error.
We’ll update this post as we have more details.
Update 1:23am Sydney time: The issue has resolved and we’ve escalated to our provider for further investigation.
Posted on Thursday, January 26, 2012 at 1:17am AEST by Emily Boyd
HTTPS not working for some users
We’ve had reports from some users of HTTPS not working for Remember The Milk. This affects both logins and new sign ups to our service, which require an SSL connection, as well as our syncing clients that connect via SSL (all MilkSync apps) and Android, iPhone, and iPad apps.
We’ve escalated this to our provider, and we’ll post as soon as we have any updates.
Update 8:28pm Sydney time: We now have a workaround in place that means that HTTPS is working again; I’ll post once this issue is fully resolved.
Posted on Thursday, January 19, 2012 at 7:43pm AEST by Emily Boyd
Remember The Milk for Gmail: version 26757371 now supported
Google rolled out a new version of Gmail’s code (again), and their code changes can affect parts of Remember The Milk for Gmail’s functionality. We’ve now updated the feature to use the new code (you may need to clear your cache and restart your browser if reloading Gmail doesn’t fix it).
Our status page keeps track of all the different versions of Gmail’s code (and whether or not we’re supporting them yet). If you encounter issues with this feature in the future, please check this page to find out if your Gmail version is supported, and how to let us know if it’s not supported yet.
Posted on Thursday, January 19, 2012 at 3:37pm AEST by Emily Boyd
Remember The Milk for Gmail: version 26693535 now supported
Google rolled out a new version of Gmail’s code (again), and their code changes can affect parts of Remember The Milk for Gmail’s functionality. We’ve now updated the feature to use the new code (you may need to clear your cache and restart your browser if reloading Gmail doesn’t fix it).
Our status page keeps track of all the different versions of Gmail’s code (and whether or not we’re supporting them yet). If you encounter issues with this feature in the future, please check this page to find out if your Gmail version is supported, and how to let us know if it’s not supported yet.
Posted on Tuesday, January 17, 2012 at 6:45pm AEST by Emily Boyd
HTTPS not working for some users in India [resolved]
We’ve had reports from some users in India of HTTPS not working for Remember The Milk. This affects both logins and new sign ups to our service, which require an SSL connection, as well as our syncing clients that connect via SSL (all MilkSync apps) and Android, iPhone, and iPad apps.
We’ve been able to confirm the connection issue, and have escalated this to our provider. We’ll post as soon as we hear that this is resolved.
Update 9:55pm Sydney time: This issue has now been resolved.
Posted on Wednesday, December 28, 2011 at 5:10pm AEST by Emily Boyd
Scheduled maintenance [completed]
We’ll be doing some maintenance this weekend to perform an essential upgrade. Remember The Milk will be down for up to three hours tomorrow (Sunday), starting at 7:00pm Sydney time (view in your timezone). We’ll endeavour to complete the upgrade as quickly as possible, and I’ll post again here once we’re done — thanks for your patience! :)
Update 10:15pm Sydney time: We’re almost there! We’ll be back up shortly.
Update 10:40pm Sydney time: We’re back, and slowly returning to normal speed. Thanks for bearing with us!
Posted on Saturday, December 10, 2011 at 6:07pm AEST by Emily Boyd
Remember The Milk for Gmail: version 25799965 now supported
Google rolled out a new version of Gmail’s code (again), and their code changes can affect parts of Remember The Milk for Gmail’s functionality. We’ve now updated the feature to use the new code (you may need to clear your cache and restart your browser if reloading Gmail doesn’t fix it).
Our status page keeps track of all the different versions of Gmail’s code (and whether or not we’re supporting them yet). If you encounter issues with this feature in the future, please check this page to find out if your Gmail version is supported, and how to let us know if it’s not supported yet.
Posted on Monday, December 5, 2011 at 3:09pm AEST by Emily Boyd
Reminder processing delay [resolved]
We experienced a temporary delay in processing reminders earlier today. This has now been resolved, and any reminders scheduled for this period were processed and sent. We apologise for any inconvenience during this time.
Posted on Wednesday, November 16, 2011 at 9:50pm AEST by Emily Boyd
