The status blog for Remember The Milk. We'll be keeping users informed about RTM upgrades, outages, and related issues.

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Site slow/unavailable for some users [resolved]

Some users have been experiencing intermittent site slowness and trouble accessing the site today (you may see a “Temporarily Unavailable” page). We’re currently working to track down this issue, and we’ll update this post as we have more information.

Update 7:36pm Sydney time: We tracked down a misbehaving server, and the site is returning to normal speeds now. Thanks for your patience!

Update 12:26am (Wednesday) Sydney time: We have some intermittent slowness happening again (nope, not the same misbehaving server… that one’s fine now). We’re currently working to track this down…

Update 1:01am (Wednesday) Sydney time: The site has been poked in all the appropriate places, and is now recovering (whew!). Thanks for your patience!

Site slowness [resolved]

Some users may be experiencing intermittent site slowness today. We’re currently investigating this issue, and will update this post as we have more information.

Update 11:27pm Sydney time: This issue has now been resolved, and the site is returning to normal.

Twitter processing delay

We experienced a temporary delay in processing direct messages (task additions and commands) sent to @rtm on Twitter earlier today. This has now been resolved, and any messages sent during this period have now been processed. We apologize for any inconvenience.

Remember The Milk for Gmail: version 16980507 now supported

Google rolled out a new version of Gmail’s code (again), and their code changes can affect parts of Remember The Milk for Gmail’s functionality. We’ve now updated the feature to use the new code (you may need to clear your cache and restart your browser if reloading Gmail doesn’t fix it).

Our status page keeps track of all the different versions of Gmail’s code (and whether or not we’re supporting them yet). If you encounter issues with this feature in the future, please check this page to find out if your Gmail version is supported, and how to let us know if it’s not supported yet.

Remember The Milk for Gmail: version 16958782 now supported

Google rolled out a new version of Gmail’s code (again), and their code changes can affect parts of Remember The Milk for Gmail’s functionality. We’ve now updated the feature to use the new code (you may need to clear your cache and restart your browser if reloading Gmail doesn’t fix it).

Our status page keeps track of all the different versions of Gmail’s code (and whether or not we’re supporting them yet). If you encounter issues with this feature in the future, please check this page to find out if your Gmail version is supported, and how to let us know if it’s not supported yet.

Downtime [resolved]

Remember The Milk has been misbehaving today, so we’ve taken the site offline while we sort out the hiccups. We’ll post updates as soon as we have them — apologies for any inconvenience in the meantime!

Update 3:20pm Sydney time: The site went into a read-only mode for roughly an hour this afternoon (between approximately 1:30pm and 2:30pm AEST), thanks to a database glitch. If you were using the site during this time, you might’ve noticed that it wouldn’t allow you to add or update (which are clearly very important things to do with your tasks!). Also, the mobile apps were unable to sync with the site. We’ve got Bob and some specially trained ninjas working hard to bring things back online quickly so we can get back to productivity goodness.

Update 4:55pm Sydney time: We’re waiting on a database upgrade to complete before we can bring things back online. Bob’s willing it to finish as soon as possible…

Update 8:40pm Sydney time: We’re back! The site is slowly returning to normal speeds. Thanks for your patience, everyone!

Remember The Milk for Gmail: version 16521613 now supported

Google rolled out a new version of Gmail’s code (again), and their code changes can affect parts of Remember The Milk for Gmail’s functionality. We’ve now updated the feature to use the new code (you may need to clear your cache and restart your browser if reloading Gmail doesn’t fix it).

Our status page keeps track of all the different versions of Gmail’s code (and whether or not we’re supporting them yet). If you encounter issues with this feature in the future, please check this page to find out if your Gmail version is supported, and how to let us know if it’s not supported yet.

Remember The Milk for Gmail: version 16448137 now supported

Google rolled out a new version of Gmail’s code (again), and their code changes can affect parts of Remember The Milk for Gmail’s functionality. We’ve now updated the feature to use the new code (you may need to clear your cache and restart your browser if reloading Gmail doesn’t fix it).

Our status page keeps track of all the different versions of Gmail’s code (and whether or not we’re supporting them yet). If you encounter issues with this feature in the future, please check this page to find out if your Gmail version is supported, and how to let us know if it’s not supported yet.