Remember The Milk

February 2017

No incidents reported for this month.

January 2017

No incidents reported for this month.

December 2016

No incidents reported for this month.

November 2016

[Scheduled] Scheduled maintenance
All services are now operational and the scheduled maintenance has been completed! Hooray!
Nov 26, 14:02-17:59 PST

October 2016

No incidents reported for this month.

September 2016

No incidents reported for this month.

August 2016

No incidents reported for this month.

July 2016

[Scheduled] Scheduled maintenance
Android push syncing is now fixed and the scheduled maintenance has been completed! Hooray!
Jul 9, 20:50-21:32 PST

June 2016

No incidents reported for this month.

May 2016

No incidents reported for this month.

April 2016

No incidents reported for this month.

March 2016

No incidents reported for this month.

February 2016

Site unavailable
Now fixed! Everything us back up and running.
Feb 3, 16:12-16:24 PST

January 2016

[Scheduled] Scheduled maintenance
And we're back! The site and related services are now returning to normal speeds. Thanks for your patience, everyone! :)
Jan 9, 22:25-22:41 PST

December 2015

No incidents reported for this month.

November 2015

No incidents reported for this month.

October 2015

Service intermittently slow or unavailable
This issue has now been resolved, but Bob's continuing to keep a keen eye on things.
Oct 21, 11:18-13:18 PST
MilkSync support for Microsoft Outlook 2016
This issue has now been resolved, and MilkSync supports Microsoft Outlook 2016, yay!
Sep 28, 14:17 - Oct 8, 14:05 PST

September 2015

No incidents reported for this month.

August 2015

No incidents reported for this month.

July 2015

No incidents reported for this month.

June 2015

No incidents reported for this month.

May 2015

Temporary glitch affecting logins
We experienced a temporary glitch (lasting around 15 minutes) with one of our servers that meant some users were logged out of their Remember The Milk accounts, and were unable to login again. Bob gave the misbehaving server a good talking to, and all should be good now.
May 15, 16:05 PST

April 2015

Sign in with Google feature not working
The sign in with Google feature is working once again! If you encounter any problems, please get in touch.
Apr 21, 20:26 - Apr 22, 18:38 PST

March 2015

No incidents reported for this month.

February 2015

No incidents reported for this month.

January 2015

No incidents reported for this month.

December 2014

Web app not loading
Some users were affected by an issue where the web app wouldn't load. Bob has now fixed the issue, and will continue to keep an eye on things.
Dec 26, 16:46 PST

November 2014

Time zone issues for Safari users in Australia/New Zealand
This incident has been resolved.
Nov 2, 20:22 - Nov 24, 10:51 PST
Time zone issues for users in Russia
Russia changed its existing time zones on October 26, 2014. Our latest Android release (3.0.20) updates time zone data for Russia, and fixes date and time issues in our Android app for users in these time zones. If you're still seeing issues with dates and times in the web app, you may need to make sure that your OS is up-to-date. For Windows users, please see this page for information on the time zone update that's available from Microsoft.
Nov 2, 20:18 PST

October 2014

[Scheduled] Scheduled maintenance
We're back! Bob wrapped up the maintenance a little early (yay!). Thanks for your patience, everyone.
Oct 11, 18:00-20:38 PST

September 2014

No incidents reported for this month.

August 2014

No incidents reported for this month.

July 2014

[Scheduled] Scheduled maintenance
And we're back! The site and related services are now returning to normal speeds. Thanks for your patience, everyone! :)
Jul 19, 21:51-22:57 PST

June 2014

'Unexpected error' occurring when syncing with MilkSync for Microsoft Outlook
This issue appears to have resolved; we believe that it was a temporary network issue. If you still experience this error, please get in touch so that we can investigate further.
Jun 1, 20:02-22:25 PST

May 2014

No incidents reported for this month.

April 2014

Security update: Heartbleed vulnerability
As you'll likely have heard, this week a new security vulnerability was announced in OpenSSL, a technology used to secure most of the traffic on the Internet. This vulnerability is known as Heartbleed. Like many web services, Remember The Milk uses OpenSSL to maintain the privacy of data sent between your computer and our servers. As soon as the vulnerability was announced, we immediately worked to secure our systems and replace the affected SSL certificate. We don't have any indication that this vulnerability has been used to attack Remember The Milk, but take a very cautious approach to security. As a proactive measure, we logged out all browser sessions that were active prior to the vulnerability being addressed; you may have been logged out and asked to log back in again. To be extra cautious, we recommend changing your Remember The Milk password (see help). With so much of the Internet affected by this vulnerability, many experts are recommending that you take the time to change all of your online passwords.
Apr 9, 01:11 PST

March 2014

No incidents reported for this month.

February 2014

Site slowness
We're back! The site is now returning to regular speeds; Bob will continue to keep an eye on things.
Feb 24, 07:38-07:56 PST

January 2014

Site unavailable
We're back! Bob tracked down the issue and got things fixed. Now back to these tasks...
Jan 30, 15:23-15:58 PST

December 2013

[Scheduled] Scheduled maintenance
And we're back! The site and related services are now returning to normal speeds. Thanks for your patience, everyone! :)
Dec 28, 17:54-18:41 PST
Site unavailable
We're back! The site is running normally once again.
Dec 6, 07:35-08:01 PST

November 2013

No incidents reported for this month.

October 2013

Problems logging into Remember The Milk
We're back! The replacement hardware is now running smoothly, but we'll continue to keep an eye on things. Bob thanks everyone for their understanding during this outage!
Oct 5, 00:36-06:57 PST
Site unavailable
We're back! The network issue has now been resolved, and all bits of Remember The Milk are back up and running again.
Oct 2, 13:59-16:43 PST

September 2013

Network maintenance
We're now back (yay!), but there may continue to be some intermittent interruptions throughout the evening as our provider continues to perform network maintenance.
Sep 25, 23:18-23:33 PST

August 2013

Site unavailable
This issue has now been resolved, and the site is returning to normal speeds.
Aug 27, 10:27-10:37 PST